In Workfeed, there are two types of time clocks:
The in-app time clock
The terminal time clock
Your workplace can use either one of these or both at the same time. The time clock helps you register your attendance. This guide explains how you, as an employee, should use the time clock.
Check in and out using the in-app time clock
When it is possible to check in for your next shift, you will see a blue bar at the bottom of your screen. To check in, simply tap it to open the shift.
The details for your shift will then be shown. Here, you can see who you are working with and any shift notes. Click the blue button that says 'Go to time clock' to continue.
A map will then open. The time clock uses your location to check whether you are at the workplace or not. If you are not located at your workplace, you will not be able to check in.
When you check in, you can write a note. Use this to explain, for example, why you are running late or why you arrived earlier than planned.
When you are ready to check in, tap the blue button.
After you have checked in, you will see that the detail view has been updated with your arrival time.
When your shift ends, reopen the time clock for your shift. Depending on the company’s time clock settings, you may also need to check in and out for breaks during your shift. Read more about that here.
Once your shift has ended, it will be shown under your previous shifts. If there is a grey checkmark, it means the shift has not been approved yet. When the checkmark is green, it means your shift has been approved. Approvals are handled either by an administrator/manager at your workplace or automatically by the system, depending on your workplace’s settings.
You can always click approved or unapproved shifts to see the registered changes for that shift.
Check in and out using the terminal time clock
If your workplace uses the terminal time clock, it is not very different from the in-app time clock. The biggest difference is the device you use to register your attendance on. There is also no GPS zone here, since the device is already located at the workplace.
When you open the terminal time clock, you will see a list of everyone working that day. Find your name on the list and click on it to clock in.bAfter that, you can add a comment to note relevant information about your arrival time.
When your shift ends, click on your name again in the list of employees to clock out. Depending on the company’s time clock settings, you may need to enter how much break time you had during your shift.
Check in without a planned shift
In some cases, your workplace’s settings allow you to check in and out without having a shift planned in the schedule beforehand. When the time clock is used without a planned shift, the check-in time determines the start time of the shift.
To check in without a planned shift in the app, tap the blue bar at the bottom of the screen. You then enter the following information:
The department where the shift takes place
The role for your shift
The expected end time of the shift
This is used as a backup end time for the shift in case you forget to check out. When you check out, the actual check-out time will be set as the end of your shift.
If you need to check in using the terminal time clock instead, tap your name under the list ‘Check in without shift’. When you need to check out again, tap your name in the list again.
FAQ
What happens if I forget to check in or out?
In case you forget to use the time clock, the shift will still be sent to approval, but without a check-in or out time. This means your administrator/manager will decide what will happen from there and might contact you about your clocked times.
It says I'm outside the GPS zone, but I'm at the workplace?
If you can't check in within the GPS zone, then it might be because you didn't allow Workfeed to check your location upon checking in. If you did, but still have the issue, it might be due to your manager having made the GPS zone too narrow. Try to ask them to make it slightly bigger.
Does the GPS time clock track my location all the time?
No, the GPS time clock doesn't track your location at all times. It only checks whether you're inside the GPS zone or not when you open the app. Therefore, it doesn't track you at any other time than when you try to check in and out.
I checked out too late. What do I do?
If you forgot to check out of your shift on time and need to get your clocked times corrected, you'll have to contact your administrator or nearest leader about this.
My leader didn't approve the correct hours for my shift. What do I do?
Share your point of view with your manager to clarify any misunderstandings.