How to make a chat
If you want to get in touch with one or more colleagues, just go to the top right corner of your home screen and click on the paper plane icon.
Once you've clicked the paper plane icon, you have the following options:
Start a new chat, group chat or channel with the pencil icon in the top right corner.
Write in the "All" channel with all your colleagues.
Find your conversations under "Open" and "Closed".
Individual chat
You can create an individual chat by clicking the pencil icon and then clicking on the name of the colleague you want to get in touch with. After that, you can begin to write your message and send it.
Group chat
Click the pencil icon and choose "Create a new group chat". Then you simply tick off the people you want to include in the chat. You can also give the group chat a name of your choice. Finally, click "Create group chat".
You can also create a group chat with people you are working with on a specific day. Right-click in the schedule on the day for which you want to create a group chat. Then select "Create group chat" to create the group.
Channels
Channels are conversations where members come and go automatically by department, role or name. A channel can for example be used as a team chat or as a notice board where managers share news, rules and routines. You create a channel by clicking the pencil icon and choosing "Create a new channel".
Read more in How to use channels.
Attach files, images, and shifts in the chat
Tap "+" to the left of the text field to attach images, files or shifts. Choose "Upload file or image", "Take photo" or "Add shift". You can send one or multiple files at a time and choose whether to include text or not. It is possible to attach several different file types, such as images, videos, PDFs and CSV files.
You can also attach a specific shift, so it is always clear which shift the message is about. To do this, tap the shift and then tap the paper plane icon in the top right corner. Then choose the colleague you want to send the shift to, or create a group chat or channel. You can also use "Add shift" under "+" in a chat you are already in, for example the "All" channel.
Reply to a message in a thread
You can reply directly to a specific message in a thread. This makes it easier to keep the conversation organized when several different topics are being discussed in the same chat.
To reply in a thread, click the message you want to reply to and select "Reply in thread".
Your reply will then be collected in a separate thread linked to the original message. This way, you can continue the conversation about that specific topic without interrupting the rest of the conversation in the chat.
If a message already has replies in a thread, you can open the thread to view the entire conversation and add more replies.
Manage chats and messages
In individual chats, group chats and channels, you have different options for managing your conversations and messages.
You can, among other things:
Reply to a specific message in a thread
React to messages with emojis
See who has read a message
Delete your own messages
Close chats you no longer need
FAQ
Can I delete a chat message I have sent?
Yes, you can delete a sent message by clicking on the message and then selecting "Delete message".
Can I see who read my message?
Yes, you can see who has seen your message. Just click the message, and the name(s) will appear, as well as the time stamp for when the message was read.
Can I turn off notifications for the chat messages?
At the moment, you can only deactivate all chat notifications. You do this from your homepage, where you can click on "Settings" under your profile picture. From here, you can manage all your notifications.Can I react to messages with emojis?
Yes, you can react to a message with emojis. To add an emoji reaction, do the following:
Via the app: Press and hold a message until the emoji menu appears.
Via computer: Press on a message and click on the emoji icon you want to use from the emoji menu.
Can I reply directly to a specific message?
Yes. Click the message you want to reply to and select "Reply in thread". Your reply will then be added to a separate thread linked to the original message.
This makes it easier to keep different topics separate if several conversations are taking place in the same chat.
What is the difference between a group chat and a channel?
In a group chat you choose the members yourself, and they don't change automatically. In a channel, members come and go automatically by department, role or name. Read more in How to use channels.