Sometimes your employees need to get rid of a shift when other plans get in the way. With shift swapping, they can sell, hand over and swap shifts themselves in Workfeed, so you don't have to move the shifts around yourself.
What your employees can do with shift swapping
Sell a shift, so all colleagues with the same role can request it
Hand over a shift to a specific colleague
Swap a shift with a colleague
You can read how your employees do it step by step in How to sell and swap shifts in Workfeed.
Before you start using shift swaps, you should know that...
Employees can only swap shifts if they are assigned to the same departments and roles in Workfeed. In addition, employees cannot double-book themselves. This means they cannot take a shift if they are already working the same day.
Activating shift swapping
Shift swapping is turned on by default. You can change the settings under the "Schedule" tab in your settings.
"Allow shift swaps" lets your employees sell, hand over and swap shifts.
"Auto approve swaps" decides whether shift swaps are approved automatically or need to be approved manually.
Approving shift swaps
If "Auto approve swaps" is turned off, a shift swap must be approved before it takes effect. This can be done by administrators and employees with a permission profile that allows them to approve shift swaps. You get a notification when there is a shift swap to approve.
FAQ
Why are my employees not able to see their colleague's shifts in the available shifts list?
This is either because they don't have the same role as the shift or because they're already working on the same day. Roles are assigned by the admin. Is it neither of those things that's the issue, try and make sure they look at available shifts for the right period.
Will I get notified once a shift swap needs to be approved?
Yes, Workfeed will send you a notification every time there are shift swaps to approve.
Can employees transfer a part of their shift to a colleague?
At the moment we don't have a dedicated feature for this. In case they want to arrange something like this we advise them to run it by their manager.