This guide tells you everything you need to know about the integration between Ajour and Workfeed. The integration itself is super simple, but some questions may naturally arise along the way. You can find answers to all your questions below!
How the Integration Works
Once you've enabled the integration between Ajour and Workfeed, your sales data will automatically be sent from Ajour to Workfeed. This allows you to view your sales and labor costs in real-time directly in Workfeed, while also gaining access to deeper insights. Once you've gathered enough sales data, Workfeed will also provide you with sales forecasts based on historical patterns, considering factors like weather. The integration between Ajour and Workfeed thus enables you to plan more accurately.
Enabling the Integration
To set up the integration, we need your Company ID from Ajour. If you don't know it, you can contact Ajour and request it. Then, simply send it to us here in the chat, and we'll take care of the rest 💪
Once the integration is enabled, make sure to check if POS data is enabled in the schedule interface settings, which can be found by clicking on the '👁️' icon.
If you have multiple departments, you can match which data is displayed where in Workfeed. You can do this under "Settings" > "Integration" > "Ajour" > "Match Departments". Here, you can match your Workfeed department with the desired Ajour department.
Benefits of the Integration
When you integrate Workfeed with your POS system, Workfeed will automatically retrieve your sales data from your POS system in real-time and visualize it under the schedule. When you click on the sales figure, you'll be able to delve deeper into your sales figures with insights such as:
Your sales in real-time
Sales comparisons with similar days
Distribution of sales throughout the day (total per hour)
Average revenue per guest (also requires a table booking integration)
Average revenue comparisons with similar days
Having this data at your disposal allows you to create work schedules that match the expected revenue on any given day. At the same time, you can monitor your labor costs to ensure you stay within your budget.
FAQ.
What data does Workfeed retrieve from my Ajour account?
Workfeed retrieves every transaction from the connected Ajour account.
How frequently does Workfeed retrieve data from Ajour?
Your POS data is continuously updated in Workfeed, meaning the data you see in Workfeed is essentially in real-time.
I don't see any sales data in my Workfeed account, why?
There could be several reasons:First, check if the integration is enabled correctly. You should be able to see if this is the case by going to Settings > Integrations > and seeing 'Integrated' in green next to the Ajour logo.
If the integration is enabled correctly, you should see sales data on days where data is present in your Ajour account. Data will only be visible on historical days or today if transactions are present.
If you don't see any data but the integration is enabled, check if you see transactions in the connected Ajour account. If that's the case, please contact our support team via the chat on our website.
I only see data in the dashboard view and not in the schedule view, why?
If you don't see the data in the schedule view, make sure to check if POS data is enabled in the schedule interface settings, which can be found by clicking on the '👁️' icon.