It's important to understand the difference between submitting Availability and Time Off
Availability: This is like telling your boss when you can't work because you have other things to do, like school or another job. Imagine saying, "I can't work on Mondays because I have soccer practice."
Time Off: This is when you ask for a special break, like a holiday or a day off for your birthday. It's like asking, "Can I have next Friday off to go on a family trip?" See this guide to learn how to request time off
How to share your availability
As an employee, you can easily view, add, and edit your wishes from the bottom menu in the app.
Open the Workfeed app.
Tap the ♥️ icon in the bottom menu.
The monthly calendar view will open.
Tap any day to manage your availability.
What do the preferences mean?
Green 👍: I am willing to work the entire day regardless of the time.
Green 👍⏱️: I am willing to work the entire day, but I prefer the specified time slot.
Red 👎: I do not want to work.
Red 👎⏱️: I do not want to work in the specified time slot, but I can work the rest of the day.
Avoiding Confusion Between Availability Preferences and Shift Requests
The heart icon (♥️) is meant to indicate your general availability preferences and should not be used to request specific shifts. To request specific shifts, use the "Available Shifts" section on the homepage when shifts are published as unassigned. Using the heart icon incorrectly might send a leave request notification to your manager, which could lead to confusion.
Bonus tip:
If you want to make your availability more specific to the time of the day then click the blue watch icon appearing when entering your preference.
FAQ
1. How is my availability presented to my manager?
When you enter your preferences it will be visible to your manager when he or she is deciding who to assign to shifts. Furthermore, the manager gets a warning if they try to schedule you on a day when you asked not to work.
2. Can I set recurring availability?
No not at the moment, but it's something we want to add in the future!
3. Do I get shifts on days where I haven't set any preference?
Yes, you might. The best way to make sure you get the shifts of your preference is to keep your availability updated.
4. Am I guaranteed a day off if I indicate I can't work?
As a supplier of the software, we can't guarantee that your preferences are always met. At the end of the day, it depends on your shift manager and how your workplace is operated.
5. How should I differentiate between preferences and shift requests? The heart icon (♥️) is designed solely for setting availability preferences, whereas specific shifts should be requested through the "Available Shifts" section on the homepage. Using the heart icon incorrectly may result in an unintended leave request notification being sent to the manager.