If you've integrated Workfeed with your POS and/or booking system(s), Workfeed provides you with valuable data insights directly in the schedule. This article explains what insights you get and where you can find them.
Integrating your systems
Accessing insights requires an active integration with your POS and/or booking system(s). You can view and activate integrations in the settings of your Workfeed account within the 'Integrations' tab.
When you integrate Workfeed with your POS system, you will automatically find 'Sales' below the schedule when the integration is active. The same goes for booking. However, in this case, you will see 'Guests' appear. When you click on one of them, your insights will be displayed.
Data insights
POS data
Once you integrate Workfeed with your POS system, Workfeed will automatically retrieve your sales data from your POS system in real-time and visualize it below the schedule. When you click on the 'Sales' figure, you'll be able to take a deeper dive into your sales figures with insights like:
Your sales in real-time
Sales comparisons with similar days
Sales throughout the day (total per hour)
Average revenue per guest (also requires a booking integration)
Average revenue comparisons with similar days
Table booking data
When you enable 'Table booking data', Workfeed will automatically retrieve your table booking data from your table booking system and visualize the daily number of guests below the schedule. When you click on the number of guests, you can take a deeper dive into your table booking data. For instance, you can see at which times the guests arrive, when peak moments occur, and look into individual bookings.
Once you integrate Workfeed with your table booking system, Workfeed will automatically retrieve your booking data from your table booking system and visualize it below the schedule. When you click on the 'Guests' figure, you'll be able to access the following data from your table bookings:
The number of bookings for that day
The number of scheduled guests based on the bookings
Walk-ins (Bookings and guests, in retrospect)
Guests throughout the day (total per hour)
All bookings, including name, time, comment, number of people, and duration
FAQ
Who can access sales data and table booking data?
Only administrators and employees with a permission profile that gives access to key metrics can access POS and table booking data. Read more about how to create and edit permission profiles here.
Can I hide POS or table booking data?
Yes, you can manage whether POS and/or table booking data should be visible or hidden in the schedule by clicking the '👁' icon in the top right corner of the schedule.