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Profile settings FAQ.

Got questions about your profile settings in Workfeed? We've collected frequently asked questions here.

Updated over a year ago

For employees.

How do I reset my password?

  1. Go to the login page and click the "Forgot password" link.

  2. Now enter your email

  3. Now you'll receive an email with a link for creating a new password.

How do I change the language of Workfeed?

  1. From the home screen of your Workfeed app click the settings in the top left corner.

  2. Click the button called "Language and format"

  3. Select the desired language

How do I change the time format in Workfeed?

  1. From the home screen of your Workfeed app click the settings in the top left corner.

  2. Click the button called "Language and format"

  3. Under "Time format" select your preference between AM/PM or 24-hour clock

How do I upload a profile picture?

  1. From the home screen of your Workfeed app click the settings in the top left corner.

  2. Click the small pencil next to your default picture

  3. Now you can upload your new profile picture

For admins.

Here are some more questions and answers only relevant to admins ✌️

Can I recreate deleted employee profiles?

If you deleted an employee and you want them back into your account just invite them like you would invite new employees.


How can I transfer shifts from one profile to another?

  1. Open the team list and select the employee whose shifts you want to transfer.

  2. Click the "edit profile" button in the top right corner.

  3. Now click the button called "Transfer shift" located right above the delete user button.

  4. Select the period of the shifts you want to transfer. This means you'll target every shift in this period.

  5. Define if you want to transfer all of the employee's shifts or only those for a specific role.

  6. Choose a recipient or make the shifts available for all employees.

  7. Confirm the transfer and you're good to go

How can I invite my employees again if they're already invited once?

  1. Open their profile from the team list

  2. At the top of their profile you'll see the small box saying "Awaiting user", click the blue link saying "No email received".

  3. Now before you send a new invite link double check if the email is correct.



Email already in use - what do I do?

Make sure to create the employee with both email and name at the same time.

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