This guide tells you everything you need to know about the integration between resOS and Workfeed. The integration itself is very simple, but questions may naturally come up along the way. You’ll find answers to all your questions below!
Setting up the integration
3. Go to Settings > Integrations
4. Scroll to "Booking & Communication"
5. Find resOS and click "begin integration"
6. Find your API key in resOS (settings & add-ons > integrations >API > Generate key)
7. Paste your API-Key in Workfeed.
Enabling the integration
Once the integration is set up, you just need to enable the display of table booking data in Workfeed. You do this via the “👁” eye icon on the right side of the schedule view. When you click it, you can enable “table booking data.”
How does the integration work?
Once you integrate resOS and Workfeed, all your table bookings in resOS are automatically gathered in Workfeed, allowing you to create staff schedules that match the expected amount of guests in your restaurant. You can see the daily number of bookings and guests directly in the schedule view underneath each day.
When you click on the total number of guests for a day you'll see all bookings for that day by the hours as well as an overview of peak moments.
FAQ.
1. What data does Workfeed retrieve from resOS?
Workfeed extracts the following details from your bookings in resOS: The time and duration of the booking, the name of the booker, and possible notes on the booking.
2. Who can access the table booking data in Workfeed?
Everyone (employees, managers, and admins) is able to see the table bookings. You can define who should have access to the booking data using permission profiles.
3. How often are bookings updated in Workfeed?
The bookings are updated every 10 minutes.
4. Can I disable table booking data for specific departments?
Yes, you can decide for yourself in which departments the booking data should be shown. You can manage this in the integration settings (Settings > Integrations > resOS> Settings > Match departments).
5. Can I connect multiple resOS departments with Workfeed?
Yes, you can connect multiple resOS accounts you just have to reach out to our support.
6. I can't see Guests/PAX below my schedule, how do I turn it on?
In case the Guests/PAX data is not appearing automatically, you can turn it on manually. On the right side above the schedule view, you'll find the eye "👁" icon. Once you click on it you'll be able to toggle on 'table booking data'.
