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BookEtBord

This guide explains how to activate the BookEtBord integration and how it works.

This guide tells you everything you need to know about the integration between BookEtBord and Workfeed. The integration itself is very simple, but questions may naturally come up along the way. You'll find answers to all your questions below!

Setting up the integration

  1. To set up the integration, simply reach out to us in the chat, and we will create an API key and a companyID for you.

  2. Once you have received your details, go to BookEtBord and click "Svensknøglen" (the wrench icon) > "Administrator".

  3. Then select "Stamdata og opsætning" > "Integrationsindstillinger" and paste the API key and companyID from Workfeed.

    See BookEtBord's own guide here

Enabling the integration

Once the integration is set up in BookEtBord, you just need to enable the display of table booking data in Workfeed. You do this via the eye icon "👁" on the right side of the schedule. When you click it, you can turn on "table booking data".


If you have multiple departments, make sure that the right table bookings are shown in the right departments in Workfeed.

You set this up under Settings > Integrations > BookEtBord > Settings > Match departments. Here you choose which "restaurantID" (from BookEtBord) should be shown in each Workfeed department.

PS: If you have, for example, one department for the kitchen and one for the waiters, you can show the same table bookings in both departments.

How does the integration work?

When you integrate BookEtBord and Workfeed, all your table bookings from BookEtBord are automatically gathered in Workfeed. This lets you create schedules that match the expected number of guests in your restaurant. You can see the daily number of bookings and guests directly in the schedule under each day.

When you click the total number of guests for a day, you'll see all bookings for that day as well as an overview of the busiest times. Walk-ins are also shown in Workfeed, so you can see both the current number of guests in your restaurant and the number of staff you have on the floor.
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FAQ

  1. What information does Workfeed get from BookEtBord?
    ​    Workfeed shows the following details from your bookings in BookEtBord:

    Start time, duration, number of guests, whether it is a walk-in, comment, name, email and restaurant comment (if an internal note has been added to the booking).

  2. Who can see the table bookings in Workfeed?
    ​    Everyone (employees, managers and administrators) can see the table bookings.

  3. How often are the bookings updated in Workfeed?
    The table bookings are updated every time a change is made.

  4. Can I turn off table booking data for specific departments?
    Yes, you decide which departments the booking data should be shown in. You manage this in the integration settings (Settings > Integrations > BookEtBord > Settings > Match departments).

  5. Can I connect multiple BookEtBord departments to Workfeed?
    Yes, you can match different BookEtBord departments with Workfeed departments. You manage this in the integration settings (Settings > Integrations > BookEtBord > Settings > Match departments).

  6. I can't see Guests/PAX below my schedule. How do I turn it on?
    If the Guests/PAX data is not shown automatically, you can turn it on manually. On the right side above the schedule, you'll find the eye icon "👁". When you click it, you can turn on "table booking data".

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