This guide explains how to connect unTill to Workfeed and how the integration works. We help you with the setup, and you will find answers to the most common questions at the bottom.
Setting up the integration
Ask your unTill dealer for API access for Workfeed. You need the API address, the database name, the API username and the API password.
In Workfeed, click the gear icon ⚙️ in the top right corner and select "Integrations". Find unTill in the list and click "Begin integration".
Then send us a message in the chat, and we will set up the integration together with you.
If you have several locations in unTill, each location has its own database. You then need the details for each location.
Activating the integration
Once the integration is set up, turn on POS data in the schedule. Click the 👁️ icon on the right side of the schedule and turn on "POS data".
If you have several departments, you can choose which unTill data is shown in which department. You do this under ⚙️ > "Integrations" > unTill > "Settings" > "Match departments". Here you match your Workfeed departments with the sales areas in unTill.
Benefits of the integration
When you connect unTill to Workfeed, Workfeed gets your revenue, your tips and the number of covers. Your revenue is shown automatically below the schedule together with your labor costs and labor percentage. When you click the sales figure, you can dive into your numbers with insights such as:
Sales comparisons with similar days
The distribution of sales during the day (total per hour)
Average revenue per guest
This lets you plan a schedule that matches the expected revenue while staying within your budget.
Tips
Tips are imported automatically from unTill into your tip pool, so you can easily distribute them among the relevant employees. In the tip pool, you find them under "Imported from POS".
FAQ
What data does Workfeed get from unTill?
Workfeed gets every paid bill with the revenue excluding VAT, tips, the number of covers (guests), the time and the sales area. Bills that are still open are only included once they are paid.
How often is data fetched from unTill?
Every 5 minutes. Today and yesterday are checked continuously, so late payments and corrections are included. Corrections up to a week back are fetched once an hour.
Do I also get my history?
Yes. Once the integration is set up, Workfeed automatically fetches your history back to 1 January 2021, if unTill has data that far back. It may take a while before the full history is in place.
Can I see sales hour by hour?
Yes. Sales are shown at the time the bill was paid.
Are tips transferred from unTill?
Yes. Tips from unTill are automatically included in your tip pool in Workfeed, so you do not have to enter them manually.
I cannot see any sales figures in Workfeed. Why?
There can be several reasons:
Check that the integration is activated. Under ⚙️ > "Integrations" it should say "Integrated" in green next to the unTill logo.
Check that "POS data" is turned on under the 👁️ icon in the schedule, and that your departments are matched.
Check that your unTill server is turned on and connected to the internet. Workfeed can only fetch data when the server is online.
If you can see sales in unTill but still no figures in Workfeed, send us a message in the chat.
The figures in Workfeed do not match the figures in unTill. Why?
Workfeed shows revenue excluding VAT, so the amount is lower than the gross revenue in unTill. Open bills are only included once they are paid, and sales are counted at the time the bill was paid. If the figures still do not match, send us a message in the chat.