This guide tells you everything you need to know about the integration between NemPOS and Workfeed. The integration itself is very simple, but questions may naturally come up along the way. You can find answers to all your questions below.
Setting up the integration
To set up the integration, simply reach out in the chat, where we will create an API key and company ID.
Please note that if you have multiple NemPOS accounts, you need one key per account.
Once you have received your details, go to NemPOS under Setup > select Integrations > Create integration.
On the right-hand side, select Service Workfeed > Create integration.
Click the green pencil and insert your API key and company ID from Workfeed.
See NemPOS’ own guide here.
Activating the integration
Once the integration has been set up in NemPOS, you simply need to activate the display of POS data in Workfeed. You do this via the eye “👁” icon on the right-hand side of the schedule view. When you click the eye, you can activate POS data.
If you have multiple departments, you can match which data is shown where in Workfeed. You do this under Settings > Integrations > NemPOS > Match departments. Here, you match your Workfeed department with the desired NemPOS department.
Benefits of the integration
When you integrate Workfeed with your POS system, data will automatically be visualized below the schedule. When you click the sales figure, you can dive deeper into your sales numbers with insights such as:
Sales comparisons with similar days
The distribution of sales throughout the day, shown as total sales per hour
Average revenue per guest, which also requires a table booking integration
Average revenue comparisons with similar days
Having this data available allows you to create schedules that match the expected revenue on a given day. At the same time, you can keep an eye on your labor costs to make sure you stay within your budget.
FAQ
What data does Workfeed retrieve from my NemPOS account?
Workfeed retrieves each transaction from the connected NemPOS account.How often does NemPOS send data to Workfeed?
Your POS data is updated continuously in Workfeed, which means that the data you see in Workfeed is real time.I do not see any sales data in my Workfeed account. Why?
There can be several reasons:
First, check whether the integration has been activated correctly. You should be able to see this by going to Settings > Integrations and checking whether it says Integrated in green next to the NemPOS logo.
If the integration has been activated correctly, you should be able to see sales data on days where data is present in your NemPOS account. Data will only be visible on historical days or today if transactions are present.
If you do not see any data, but the integration is activated, you can check whether you see transactions in the connected NemPOS account. If you do, please contact our support team via the chat on our website.
I only see data in the dashboard view and not in the schedule view. Why?
If you do not see the data in the schedule view, make sure to check whether POS data is activated in the schedule interface settings, which can be found by clicking the 👁️ icon.